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Customer care

Return & Refund Policy

We want you to shop with clarity and confidence. This page explains how to contact Avelora if your order arrives damaged, incorrect, or otherwise needs attention.

Order issues

If you receive a damaged or incorrect saree, please contact our customer support using the contact details published on our website. Include your order reference and a description of the issue, with photographs where possible.

Return requests

Return eligibility, request deadlines, accepted product conditions, and return shipping arrangements will be communicated by Avelora before this policy becomes effective. Please contact us before sending any product back.

Refunds

Where a refund is approved, Avelora will confirm the refund amount, method, and expected processing time with you. The time for funds to appear may also depend on your bank or payment provider.

Contact

For return and refund enquiries, use the contact information listed on our website. Include your order number so we can assist you.

Avelora — Hand-painted sarees, made to be treasured.